FAQs
Our Products
Did you change the formula in your Brilliant Black Toothpaste?
Yes we did! Why? Because of your invaluable feedback. We wanted to take our paste to the next level by adding biocompatible and nontoxic superhero Hydroxyapatite. This fluoride-alternative mineral aids with sensitivity, tooth remineralization and protect enamel while whitening teeth naturally.
How do I edit my subscription?
Great question! You can access your account by clicking the link at the bottom of our site or here at Terra & Co. | Terra & Co. (terraandco.com).
What does the date on the bottom of your oil pulling bottle and top of your toothpaste tube represent?
The dates indicated on our oil pulling bottles and toothpaste tubes indicate the Mfg. date of when the product was filled. Made in small batches, our products will always arrive fresh and have a shelf life of 24-months.
What is Ayurveda?
Ayurveda is an ancient form of nature-based medicine that has been practiced in India for thousands of years. It's a holistic approach to health; focusing on mind, body, and spirit with techniques such as oil pulling, tongue scraping, yoga, message therapy, meditation and much more!
What is Hydroxyapatite?
What are the benefits of Hydroxyapatite?
Does the hemp oil have THC in the Gentle Green Oil Pulling?
Why do you use activated charcoal?
How are your toothpaste tubes sustainable?
Our toothpaste tubes are made out of sugar cane. Sugar cane tubes are 100% recyclable and can be made into new tubes. Just rinse with water and put it into your recycling bin. Sugar cane tubes are made out of sugar industry waste and use 70% less fossil fuels than traditional petroleum-based plastic and promote a low carbon footprint.
Where are your products made?
Brilliant Black Oil Pulling, Brilliant Black Toothpaste and Gentle Green Oil Pulling are proudly made in the USA. Our Brilliant Black Toothbrush, Brilliant Black Dental Floss, Gentle Green Tongue Scraper, Gentle Green Toothbrush, Gentle Green Toothpaste Tabs, and Gentle Green Mouthwash Tabs are made in China. All products follow FDA guidelines.
Are your products tested on animals?
Never! None of our products are ever tested on animals.
Are Terra&Co. products safe for kids?
All of our products are safe for kids. Safe if swallowed, but we recommend you spit it out after brushing. For kids under 2 years old consult with your dentist.
Is Terra&Co. safe for pets?
Our products are made with safe ingredients like xylitol; derived from birch that could be poisonous for dogs. We don't recommend using dental care items made for humans on animals.
Is Brilliant Black Toothpaste safe for every-day use?
Our toothpaste is third-party lab tested for low abrasion (RDA 103.37+- 2.47, REA 4.64 +- 0.17) and is safe to use twice a day every day.
What is your sustainability bag made out of?
Our toiletry bag is made out of RPET. Made from recycled polyesters, recycled plastics, and cotton. Fabricating RPET requires 90% less water than other fabrics and has a 50% lower carbon footprint than organic cotton, dramatically decreasing a negative environmental impact.
What are your toothbrushes made out of?
Our Briliiant Black Toothbrush handle is made out of bamboo with medium-to-soft BPA-free bristles charged with activated charcoal. Our Gentle Green Toothbrushes are made out of biodegradable wheat straw, corn hush, and corn starch with medium-to-soft BPA-free bristles.
How do I discard my dental floss packaging?
Once enjoyed, our recycled paper dental floss box and it's interior contents are 100% recyclable. Simply remove the metal floss cutter and discard into your designated recycling bins.
Why does some of your packaging have plastic?
It’s true! While we’re aiming for plastic-free perfection, we’re just not quite there yet! The packaging industry as a whole isn’t either and so some of the products do have plastic components like stoppers, liners, and or seals. As a company we continue to learn, research, and study ways where we can improve, and are hopeful to achieve our idea of “eco-perfection” in the not-too-distant future. Follow along and stay tuned as we continue to grow!
How do I recycle my Terra&Co. when finished?
Great question! Most of our products are readily recyclable curbside; meaning our recycled FSC certified paper packaging is unlined/non-coated, metal components, and or glass bottles can all be tossed into your designated recycling bins. However, to learn more about the “how” and “where” in your area, we suggest learning more at Earth911 - More Ideas, Less Waste.
Shipping & Returns
What does a green shipping process mean?
One of the best ways to reduce waste is to use recyclable materials. At Terra & Co. we use recycled materials and when able ship plastic-free. Please reuse or recycle our boxes.
Do you offer free shipping?
We offer free shipping on all orders over $45.
Do you ship to Alaska and Hawaii?
Yes, per domestic shipping regulations.
Do you ship internationally?
Not yet! We hope to have this option very soon!
Where is my order shipped and how long it will take to arrive?
Terra&Co. ships from California and your package will arrive in 2-5 business day, unless priority shipping is requested. For all rush orders please email hello@terraandco.com
What is your return and refund policy?
Unfortunately, we don't offer refunds or returns at this time. All sales are final. If your order arrived damaged, please contact us at hello@terraandco.com and we'll be happy to assist you.
Do you offer wholesale pricing?
We do! If you're interested in stocking Terra&Co., please email us at hello@terraandco.com and we'll be happy to assist.